Feedback and Complaints Policy - Mary MacKillop Today

Feedback and Complaints Policy

Mary MacKillop Today is committed to the timely and fair resolution of complaints. Mary MacKillop Today recognises the value of feedback and complaints as a tool in understanding and responding to stakeholder expectations. Receiving feedback and responding to complaints are important ways for Mary MacKillop Today to improve performance and be accountable.

Complaints may come from donors, beneficiary community members affected by our programs, members of the public, partners and supporters.

Mary MacKillop Today is committed to ensuring that all staff, volunteers, contractors and partners are aware of their responsibility to disclose any possible wrongdoing that they are aware of.

Last updated 28 July 2022