Positions Vacant - Mary MacKillop Today

Positions Vacant

Anna

Mary MacKillop Today is an international community development organisation. We work with vulnerable individuals and communities regardless of their faith, ethnicity or gender and are committed to protecting the rights of children in all areas we work around the world.

Working to our values of Faith, Courage, Accountability, Respectfulness and Excellence, Mary MacKillop Today helps create generational change through the teaching of practical life skills to women, men and children in Australia and beyond.

Mary MacKillop Today is proud to receive Voice Project’s Best Workplace Award for 2021. This award is given to organisations that have achieved exceptional levels of employee engagement and satisfaction.

Voice Project works with organisations who are committed to providing their employees with a voice, creating positive change and empowering an engaged workforce. Through consistent, joint efforts of leaders and staff, we see ongoing improvements in employee engagement and organisational performance.


Please see our current vacancies below:

 

DFAT Re-accreditation Consultant

Come and support our amazing team! Mary MacKillop Today is looking for an experienced consultant to support us with our DFAT Re-accreditation readiness.

Mary MacKillop Today received full Department of Foreign Affairs and Trade (DFAT) accreditation in 2019. The purpose of the Consultancy is to provide support to Mary MacKillop Today to prepare for DFAT re-accreditation in 2024.

Key Responsibilities

The Consultancy will (1) undertake a rapid baseline analysis against DFAT Accreditation criteria and (2) provide practical recommendations to improve and update policies, procedures, and systems to ensure alignment with DFAT Accreditation criteria.

This Consultancy will focus on Accreditation criteria specific to the management of International Programs and Supporter Relations (fundraising and communications).

For more information please download our detailed Terms of Reference here:

Terms of Reference ANCP Consultancy June 2022

For any specific questions please contact Belinda Pratten, Quality and Compliance Officer via email [email protected] and submit your expression of interest by 27th June 2022 to this email address.

 

 

Financial Inclusion Officer – Blue Mountains

Mary MacKillop Today is currently recruiting for a Financial Inclusion Officer to be based in Blue Mountains LGA on a part-time basis. Financial Inclusion Officers are expected to be both advocates for people with low incomes and facilitators of the Good Shepherd NILS Program in their community.

The key tasks that will be performed by the Financial Inclusion Officer will include:

  • Interviewing clients who apply for a NILS loans;
  • Assisting applicants to complete loans application including preparing budgets and collecting supporting documentation for submission to the Loans Admin Unit;
  • Providing financial capability coaching, advocacy and support to clients;
  • Referring clients to external agencies where necessary or managing arrears;
  • Liaising with External Providers (e.g. Centrelink, Utility Companies etc).
  • Promoting microfinance services to people on low incomes; referral agencies; community; industry; all levels of government; and philanthropic organisations.

Key areas of responsibility

Agency, ethos and values

  • Work within the ethos of Mary MacKillop Today thus supporting its strong commitment to social justice.
  • Work within a community development framework.
  • Respect people, their circumstances and decisions.

Manage loans enquiries, applications and processes

  • Respond to and record initial enquiries
  • Provide advice about loan options
  • Conduct applicant interviews
  • Provide applicants with referral, advocacy and support when required
  • Develop a true and accurate budget with applicant
  • Provide Financial Capability Coaching
  • Discuss the impact and affordability of the loan
  • Complete verification of information by checking supporting documentation
  • Contact retailers to confirm successful quotes and advise details
  • Complete Conditional Loan Agreements and supporting documentation with the customer and explain their rights, obligations and details of how the loan will operate
  • Create loan application and submit with all relevant documentation to the Loan Providers
  • Follow up with clients on any arrears as advised by the Loan Provider

Networking and Promotion

  • Develop comprehensive knowledge of relevant local agencies and support services
  • Raise program awareness, build networks and relationships within the local community (This can involve attending Interagency Meetings and visiting other sites)
  • Represent programs externally as necessary

Reporting and Team work

  • Attend external meetings and training days as directed by the Team Leader
  • Attend Mary MacKillop Today staff meetings in Bathurst
  • Provide timely reports as required by all internal and external stake holders
  • Provide any additional reports as required by Mary MacKillop Today

Compliance

  • Compliance with and observance of all current Mary MacKillop Today Policies, Procedures and Practices, including our Safeguarding Policy.
  • Compliance with and observance of all current Good Shepherd NILS policies and procedures

Selection Criteria

  • Ability to work within and contribute to the Mission and Values of Mary MacKillop Today
  • Relevant qualifications and/ or experience in microfinance, finance sector or community development
  • Demonstrated knowledge & understanding of the needs of people on a low income
  • Demonstrated knowledge of community’s needs
  • Excellent interpersonal & communication skills including interviewing, facilitation, advocacy & negotiation skills.
  • Demonstrated capacity to actively promote microfinance to all sectors community, government & business
  • Ability to work both collaboratively & independently as required
  • Highly developed organisational skills & a demonstrated capacity to work flexibly and within tight timelines
  • High level of computer literacy, including experience with a database & spread sheet software.
  • Adherence to MMT’s Safeguarding Policy and Code of Conduct, and preferred candidate must be willing to undergo a Criminal Record Check.

General Information

This position is a part-time role (approximately 36 hours per fortnight) based in Blue Mountains, and reports to the Microfinance Team Leader of Mary MacKillop Today. This role is covered under the Social, Community, Home Care and Disability Services Industry (SCHADS) Award – Level 4.

The working environment at Mary MacKillop Today is informal but professional, with very high standards of output and delivery. We are a happy, enthusiastic and energy filled group, with a positive values-driven culture.

This is classified as a Contact with Children position and therefore subject to child-safe recruitment screening.

Mary MacKillop Today is committed to achieving an inclusive and diverse workforce.

In 2021, Mary MacKillop Today was awarded as one of the Voice Project’s Best Workplace organisations that have achieved exceptional levels of employee engagement and satisfaction.

How to apply

To apply for this position, please send a CV and cover letter with a statement addressing the selection criteria to Anita van Dartel, Microfinance Team Leader via [email protected].

Please find the Position Description here

 

Financial Inclusion Officer – Penrith

Mary MacKillop Today is currently recruiting for a Financial Inclusion Officer to be based in Penrith LGA on a full-time basis. Financial Inclusion Officers are expected to be both advocates for people with low incomes and facilitators of the Good Shepherd NILS Program in their community.

The key tasks that will be performed by the Financial Inclusion Officer will include:

  • Interviewing clients who apply for a NILS loans;
  • Assisting applicants to complete loans application including preparing budgets and collecting supporting documentation for submission to the Loans Admin Unit;
  • Providing financial capability coaching, advocacy and support to clients;
  • Referring clients to external agencies where necessary or managing arrears;
  • Liaising with External Providers (e.g. Centrelink, Utility Companies etc).
  • Promoting microfinance services to people on low incomes; referral agencies; community; industry; all levels of government; and philanthropic organisations.

Key areas of responsibility

Agency, ethos and values

  • Work within the ethos of Mary MacKillop Today thus supporting its strong commitment to social justice.
  • Work within a community development framework.
  • Respect people, their circumstances and decisions.

Manage loans enquiries, applications and processes

  • Respond to and record initial enquiries
  • Provide advice about loan options
  • Conduct applicant interviews
  • Provide applicants with referral, advocacy and support when required
  • Develop a true and accurate budget with applicant
  • Provide Financial Capability Coaching
  • Discuss the impact and affordability of the loan
  • Complete verification of information by checking supporting documentation
  • Contact retailers to confirm successful quotes and advise details
  • Complete Conditional Loan Agreements and supporting documentation with the customer and explain their rights, obligations and details of how the loan will operate
  • Create loan application and submit with all relevant documentation to the Loan Providers
  • Follow up with clients on any arrears as advised by the Loan Provider

Networking and Promotion

  • Develop comprehensive knowledge of relevant local agencies and support services
  • Raise program awareness, build networks and relationships within the local community (This can involve attending Interagency Meetings and visiting other sites)
  • Represent programs externally as necessary

Reporting and Team work

  • Attend external meetings and training days as directed by the Team Leader
  • Attend Mary MacKillop Today staff meetings in Bathurst
  • Provide timely reports as required by all internal and external stake holders
  • Provide any additional reports as required by Mary MacKillop Today

Compliance

  • Compliance with and observance of all current Mary MacKillop Today Policies, Procedures and Practices, including our Safeguarding Policy.
  • Compliance with and observance of all current Good Shepherd NILS policies and procedures

Selection Criteria

  • Ability to work within and contribute to the Mission and Values of Mary MacKillop Today
  • Relevant qualifications and/ or experience in microfinance, finance sector or community development
  • Demonstrated knowledge & understanding of the needs of people on a low income
  • Demonstrated knowledge of community’s needs
  • Excellent interpersonal & communication skills including interviewing, facilitation, advocacy & negotiation skills.
  • Demonstrated capacity to actively promote microfinance to all sectors community, government & business
  • Ability to work both collaboratively & independently as required
  • Highly developed organisational skills & a demonstrated capacity to work flexibly and within tight timelines
  • High level of computer literacy, including experience with a database & spread sheet software.
  • Adherence to MMT’s Safeguarding Policy and Code of Conduct, and preferred candidate must be willing to undergo a Criminal Record Check.

General Information

This position is a full-time role (approximately 75 hours per fortnight) based in the Penrith LGA, and reports to the Microfinance Team Leader of Mary MacKillop Today. This role is covered under the Social, Community, Home Care and Disability Services Industry (SCHADS) Award – Level 4.

The working environment at Mary MacKillop Today is informal but professional, with very high standards of output and delivery. We are a happy, enthusiastic and energy filled group, with a positive values-driven culture.

This is classified as a Contact with Children position and therefore subject to child-safe recruitment screening.

Mary MacKillop Today is committed to achieving an inclusive and diverse workforce.

In 2021, Mary MacKillop Today was awarded as one of the Voice Project’s Best Workplace organisations that have achieved exceptional levels of employee engagement and satisfaction.

How to apply

To apply for this position, please send a CV and cover letter with a statement addressing the selection criteria to Anita van Dartel, Microfinance Team Leader via [email protected].

Please find the Position Description here

 

Client Support Officer – Bathurst

The Client Support Officer supports the delivery of the No Interest Loans Scheme (NILS) in partnership with Good Shepherd Microfinance. The Client Support Officer will assist the team in conducting administrative tasks involved in managing the loans process once loan applications have been assessed, establishing and maintaining relationships with our clients, and assisting with general administrative tasks such as answering the phones, filing documentation, and booking appointments.

Key responsibilities

The main areas of responsibilities of the Client Support Officer include:

  • Assist the Financial Inclusion Team to respond to loan enquiries and maintain relationships with Clients, including greeting clients in reception, calling clients, and responding to any client requests and queries.
  • Assist the Financial Inclusion Team with basic office administrative tasks including answering the phones and directing calls, filing documentation, and booking appointments.

General Duties

Administration of loan applications

  • Create Loan File and load details into NILS database
  • Assist team to issue six monthly statements in conjunction with newsletters
  • Assist team to issue required documentation to client/s when loans are fully repaid

Respond to Loan Enquiries

  • Respond to and record initial loan enquiries
  • Provide information to clients about loan options to ensure clients are aware of their rights, obligations and details of how the loan will operate
  • Refer clients to relevant Financial Inclusion Officers and assist with booking appointments

Office Administration

  • Answer the phone and direct calls to the appropriate person
  • Book appointments in shared calendars
  • Greet clients at the reception
  • Assist with appropriate electronic and hard copy filing of paperwork

Team requirements

  • Attend external meetings and training days as directed by the Team Leader
  • Attend Mary MacKillop Today staff meetings in Bathurst

Compliance

  • Compliance with and observance of all current Mary MacKillop Today Policies, Procedures and Practices including our Safeguarding Policy
  • Compliance with all relevant WH&S Policies and Procedures

The Employer reserves the right to vary this position description in response to its changing needs.

Selection Criteria

• Ability to work within and contribute to the Mission and Values of Mary MacKillop Today
• Relevant experience in administration or community development
• Strong organisational skills and attention-to detail
• Demonstrated capacity to work flexibly within tight timelines
• Strong written and oral communication skills
• Basic level of computer literacy, including experience with database and spreadsheet software.
• Compliance with our Safeguarding Policy and willingness to undergo a criminal record check.

General Information

This position is a part-time role (approximately 36 hours per fortnight) based in Bathurst, and reports to the Microfinance Team Leader of Mary MacKillop Today. This role is covered under the Social, Community, Home Care and Disability Services Industry (SCHADS) Award – Level 3.

The working environment at Mary MacKillop Today is informal but professional, with very high standards of output and delivery. We are a happy, enthusiastic and energy filled group, with a positive values-driven culture.

This is classified as a Contact with Children position and therefore subject to child-safe recruitment screening.

Mary MacKillop Today is committed to achieving an inclusive and diverse workforce.

In 2021, Mary MacKillop Today was awarded as one of the Voice Project’s Best Workplace organisations that have achieved exceptional levels of employee engagement and satisfaction.

How to apply

To apply for this position, please send a CV and cover letter with a statement addressing the selection criteria to Anita van Dartel, Microfinance Team Leader via [email protected].

Please find the Position Description here